FAQ

All You Need To Know

frequently asked questions

Below you’ll find answers to the most common questions about our steel products, production capabilities, quality control, and export services.
If you need additional information, feel free to contact our team directly.

We supply a wide range of steel products, including steel coils, sheets & plates, pipes & tubes, structural steel, stainless steel products, and special steel.
Product availability may vary depending on grade, size, and production schedule.

Our products are available in multiple grades compliant with international standards such as ASTM, EN, JIS, and GB.
Common grades include carbon steel, alloy steel, stainless steel, and customized grades based on customer requirements.

Yes. We support customization in:

  • Thickness and width

  • Length and cutting

  • Surface treatments (pickled, oiled, galvanized, coated, etc.)
    Customization feasibility depends on product type and order quantity.

Our steel products comply with major international standards including:

  • ASTM (USA)

  • EN (Europe)

  • JIS (Japan)

  • GB (China)

Mill Test Certificates (MTC) are provided upon request.

MOQ varies by product and specification.
For standard products, MOQ is typically one container or one coil.
For customized products, MOQ may be higher depending on production requirements.

Pricing is based on:

  • Steel grade and specification

  • Order quantity

  • Surface treatment and processing

  • Current raw material market conditions

Please contact us with your detailed requirements for an accurate quotation.

Yes. We offer more competitive pricing for bulk and long-term orders.
We aim to build stable partnerships rather than one-time transactions.

Standard production lead time is usually 15–30 days, depending on:

  • Product type

  • Order volume

  • Customization requirements

Exact delivery time will be confirmed after order confirmation.

Yes, urgent orders can be arranged depending on production capacity and material availability.
Please inform us of your deadline in advance so we can evaluate feasibility.

We work with stable steel mills and maintain long-term supply chain relationships.
This allows us to ensure consistent quality, reliable production schedules, and on-time delivery.

Quality control is implemented throughout the entire process, including:

  • Raw material inspection

  • In-process quality checks

  • Final inspection before shipment

All products are manufactured under strict quality management systems.

Yes. Mill Test Certificates (EN 10204 3.1 or equivalent) are available for all steel products upon request.

Yes. We welcome third-party inspections by organizations such as SGS, BV, or TUV.
Inspection terms can be arranged before shipment.

We use standard seaworthy export packaging, including:

  • Steel straps and protective wrapping

  • Wooden pallets or cases (if required)

  • Anti-rust protection for long-distance shipping

Packaging can be customized based on customer requirements.

We export steel products to Southeast Asia, the Middle East, Europe, South America, Africa, and other global markets.

We support common international trade terms, including:

  • FOB

  • CIF

  • CFR

  • DDP (for selected destinations)

Please confirm trade terms during quotation.

You can send us your inquiry with:

  • Product name

  • Specification

  • Quantity

  • Destination port

Our sales team will respond with a quotation and further details.

Yes. We value long-term partnerships and offer stable supply, consistent quality, and professional support for repeat customers and distributors

Still Have Questions?

If you can’t find the answer you’re looking for, please feel free to contact us directly.
Our team will respond promptly with professional support tailored to your needs.

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